Budgie — Terms of Use

1. Service

Budgie ("we", "us") operates budgiez.com, an AI tool that generates voiceover dubs and subtitles for media you upload. There are no accounts or subscriptions: you buy prepaid processing time as one-time packs delivered as redemption codes. These Terms, together with our Privacy Policy, Refund Policy and Acceptable Use Policy, govern your use of Budgie.

2. Payments

• Payments are handled by our payment processor. We never see or store your full card details. The processor's name may appear on your card or account statement.
• Prices are shown at checkout. Packs are one-time purchases; nothing renews automatically.

3. Codes, quota & expiry

• Processing time is delivered as a redemption code (e.g. BUDGIE-XXXXXXXXXXXX) immediately after payment is confirmed.
• Each pack is valid for the period shown at purchase, counted from the time the code is issued. Unused time expires at the end of that period and has no cash value. Current packs:
  • Starter (10 min): valid 7 days; daily bonus +30s/day (Flash only), up to 2 min total
  • Standard (30 min): valid 30 days; daily bonus +45s/day (Flash only), up to 6 min total
  • Pro (75 min): valid 60 days; daily bonus +60s/day (Flash only), up to 15 min total
  • Studio (150 min): valid 90 days; daily bonus +60s/day (Flash only), up to 30 min total
• Daily bonus (packs bought from October 2026): after a pack's paid minutes are used up, it adds a small daily bonus until the pack expires. Bonus seconds can be used in Flash mode only (not Turbo, Subtitles or premium AI voice options), the total bonus per pack is capped as listed above, bonuses do not stack across packs (redeeming a new pack ends the previous pack's bonus and unused bonus seconds are not carried over), and bonus seconds have no cash value. Codes issued before this change keep the bonus terms they were sold with.
• Quota is consumed only when a job completes successfully. Failed or cancelled jobs are not charged.
• Quota rates per second of media: Flash and Turbo 1×, Subtitles 0.5×, Smart AI Transcription 1.5×, premium AI voice 2×. Re-processing consumes quota as shown in the app before you confirm: Apply & Regenerate is charged for the duration of the edited lines at the job's rate; Auto Improve as stated in the app. If a re-processing run fails, its quota is restored.
• Codes may be used on multiple devices. Reselling codes, sharing them publicly or automated bulk processing may lead to deactivation without refund.

4. Refunds

Unused codes/packs may be refunded within 14 days of purchase. Minutes already used are non-refundable. Duplicate charges and confirmed failed jobs are restored or refunded. Refunds are issued only through our payment processor, never manually or off-platform. On any refund or chargeback, unused time from that order is frozen. Full details: Refund Policy.

5. Free tier

Without a code you can process one clip of up to 15 seconds per day (limited per network and per device) and download up to 2 results per day. Free job files are deleted about 1 hour after creation.

6. Acceptable use

You must own, or have the rights and any required consents for, everything you upload. Prohibited uses (including sexual content, harassment, cloning or dubbing a real person's voice without consent, deepfakes and copyright infringement) are listed in the Acceptable Use Policy. We may suspend codes used in violation without refund.

7. Third-party integrations

Budgie uses third-party AI services for transcription, translation and speech synthesis. Any third-party names shown in the app refer to third-party integrations, not affiliated with or endorsed by Budgie.

8. Disclaimer

Output is generated by AI and may contain errors, mistranslations or imperfect timing. Budgie is provided "as is" without warranty of any kind. You are responsible for reviewing output before use or publication.

9. Limitation of liability

To the maximum extent permitted by law, Budgie is not liable for indirect, incidental or consequential damages, including loss of data or processing failures. Our total liability is limited to the amount you paid for the affected purchase.

10. Changes

We may update these Terms. Changes apply to purchases made after the update; continued use after changes means you accept the updated Terms.

11. Contact

Questions about your order, refunds or these Terms: budgie@agentmail.to. We answer within 3 business days.

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